SHIPPING & RETURNS
PLEASE NOTE: Amid the COVID-19 crisis, shipments may be delayed in transit and fulfillment. If you have questions or concerns, please e-mail us at firstname.lastname@example.org
Shipping & Delivery
Orders will be processed, packaged, and shipped within 1-3 business days of the purchase. Orders generally take 3-7 business days to be delivered once they are shipped out domestically within India and 15-30 business days across the globe.
Metro Cities - 2-5 business days
Rest of India - 3-8 business days
International - 15-30 business days
If your item is too big or small for you, we can replace it. Please notify us at email@example.com that you would like to get a replacement, so we can check to make sure we still have that particular item in stock. Then, we will instruct you to send the item back unworn and in new condition. You will have to incur the shipping charge back to us, but we will pay for shipping back to you. Once we receive the item, we will send you the correct size.
If we no longer have the item in stock, we will issue store credit back onto the account used for the original purchase for the amount of the item. If you have any questions, we can answer them at firstname.lastname@example.org
Returns & Replacements
Returns are accepted; however, the customer must incur the shipping charges to and from.You must contact us via e-mail (email@example.com) within 5 business days of receiving the item.
Once we give instructions regarding the return, the returned item must be shipped within 14 business days of delivery in order to get a full refund/replacement.
Refunds are allowed if the order has not yet shipped. If the order is shipped, we can issue a refund only when the package is returned back to us in the same condition as it was sent. We can only issue refunds within 30 days of the purchase. After 30 days from the purchase, we can only issue store credit. In all other cases, we can issue store credit.
Items ordered and cleared for payment will be packaged within 1-3 business days. In the event that we are out of stock on an item that you ordered, we will contact you and let you know what options you have. Options include selecting a different size, color, or design for the equal amount of the purchased item, or we can issue store credit to your account for the amount of the purchased item.
Once your order has been shipped outside India, it can take anywhere from 15-30 business days to receive. Depending on where you are located geographically will determine how long it will take for you to receive your product. Please make sure to fill out all information correctly when submitting your order. Also, please be sure to include a phone number.
Any order that comes back to us internationally will be subject to paying for shipping a second time. If you do not wish to pay for shipping a second time and instead would like a refund at this point, we will refund your order minus the shipping charge that we had incurred.
Returns are accepted; however, the customer must incur the shipping charges to and from.You must contact us via e-mail (firstname.lastname@example.org) within 5 business days of receiving the item.
Please NOTE: International orders are subject to extra taxes and fees in which our company cannot control. The shipping fee does not include those extra fees.