top of page
  • Do You Have a Physical Store?
    Raceorbit® is an eCommerce retailer. You can only find us online. Orders can be placed on our online store 24/7, 365 days of the year. Stores to be announced in future.
  • How Can I Stay Connected?
    Stay on track by following us on Facebook, Instagram, Pinterest, and Twitter to keep up with all the latest happenings, and join our VIP mailing list for access to the latest product releases, sales, contests, and special edition apparels. You’ll even receive 10% off your first purchase when you subscribe!
  • Do You Wholesale Your Products?
    Yes! Our exclusive partnership allows us to wholesale distribute apparels and accessories in India for events, launches, races etc.
  • What Is the Best Method to Contact You?
    We love meeting and talking to our customers, and we will do our best to get back in a timely manner. If you are in need of further assistance, the following are the best times and methods to reach us. Email Chat With Us Available Monday through Friday, 9:00 AM - 6:00 PM IST. After hours/weekends - please leave a message and we will reach out via email within 24-48 hours. Customer Service Available Monday through Friday, 9:00 AM - 6:00 PM IST. Phone #: To be updated soon. Facebook & Instagram Messenger Available Monday through Friday, 9:00 AM - 6:00 PM IST. After hours/weekends - please leave a message and we will reach out via email within 24-48 hours. We hope you and your families stay healthy and safe, and we appreciate your support in keeping our global community safe and economy strong during this unprecedented time. Our Customer Experience team is always here to answer any of your questions at
  • PAYMENTS: What Types of Payments Do You Accept?
    We accept all major credit & Debit cards such as Master Card, Visa, American Express and Diners Club. We also accept Apple Pay, Google Pay, NetBanking, UPI & EMI**. Additionally, we accept Raceorbit® E-Gift Cards.
  • Is My Credit Card Information Secure?
    We take the protection of your personal information very seriously, and it is a top priority to us. All of your data is SSL encrypted. We do not store or save any of your credit card information on our servers. Our site is protected and secure, so please order with confidence!
  • What Currencies Can I Purchase In?
    Currently, INR only. At this time our website is set up to support only INR.
  • Do You Offer Discounts?
    We offer first time customers a welcome discount when you sign up for the Raceorbit® mailing list. This discount is valid on full-price items and cannot be used in conjunction with other offers. It is limited to one use per customer. These restrictions are automatically applied and monitored. You can sign up for this one-time discount here. Sales and Special Promotions are held throughout the year, so stay tuned! Sign up for our emails to be notified of special subscriber sales and early access. Raceorbit® also offers Military discounts to those who qualify. Please contact us at or call our Customer Service department.
  • How Is the Discount Applied to My Order?
    Discounts are applied using two methods: Discount Code is provided and entered at checkout Discount is automatically applied at checkout What If My Discount Code Is Not Working? Your discount code may not work for the following reasons: Only one code can be used per purchase Some codes are limited to one use per person The code might have expired Promotion is automatically applied at checkout, not in conjunction with discount code There are terms and conditions that will apply to each discount code. If you check the parameters associated with the promotion and are still having an issue, please contact us by email at or call our Customer Service department.
  • Can I Get a Price Adjustment If My Item Goes on Sale?
    At this time we do not offer price adjustments once an item is ordered.
  • Do You Sell Gift Cards?
    Yes! You can now gift your loved/inspiring athlete a E-Gift Cards. Can be purchased online and will be emailed to you. The cards are available in form of products. E-Gift Cards can be purchased here and may only be redeemed on the Raceorbit® website.
  • What If My Payment Gets Declined?
    If your payment method was declined, there may be an issue with incorrect information, card expiration, or insufficient funds. You can choose a new payment option or contact your bank or credit card company if you continue to experience difficulties placing your order. For further assistance, contact us.
  • Can I Change My Order Once It’s Been Placed?
    We ask that you review your order carefully, as it cannot be modified once submitted.
  • Will I Receive An Order Confirmation?
    Yes, you will receive an order confirmation number at the conclusion of your order process, as well as an email that states your order number with details. If you did not receive a confirmation, please check your spam folder or contact us.


bottom of page